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About the Event
After glowing delegate feedback (and by very popular demand), we’re heading back to Hampton‑in‑Arden for Innovation Day Midlands 2026. Clearly, you loved it as much as we did!
We’re delighted to invite you to Quadient’s flagship annual event on Tuesday 6th October, where digital transformation and customer experience leaders from across the UK will gather to explore what’s next in connected, compliant, and personalised customer communications.
This event offers a unique opportunity to engage with in-depth conversations, exchange ideas with peers and build lasting connections in a relaxed and collaborative environment.
We look forward to welcoming you to a day of innovation, inspiration and shared discovery in the heart of the Midlands.
Benefits of Attending:
✅ See the latest Quadient Inspire innovations: Live hands-on demos across Inspire: AI-assisted authoring, journey orchestration, intelligent forms, and omnichannel delivery. Real challenges, no theory.
✅ Connect with peers facing the same CCM challenges: Share experiences with communications, IT, and digital transformation professionals from across the UK.
✅ Get a clear roadmap for your digital transformation: Uncover the right path whether you're consolidating CCM platforms, digitising forms, or moving to the cloud.
✅ Walk away with practical, actionable insights: Each session equips you with actionable strategies to drive impact immediately.
Why Attend
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Our Sponsors
"Duis vel volutpat erat. Curabitur luctus pulvinar nibh, quis molestie elit fringilla sed. Donec ante risus, pulvinar in rutrum eget, Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae; Quisque ligula nulla, facilisis vitae. Sed facilisis imperdiet nunc, sed dapibus est lacinia malesuada. Curabitur vitae semper tellus. Donec maximus, mi ac congue lobortis, justo dui mattis massa, in cursus justo justo viverra tellus. Morbi et dictum purus. Nulla sed neque eget nisi tempor laoreet id sed lorem.
Name
Title, company
Guest Speakers
Andrew Oldham
Senior Sales Director, Quadient
Andres Vela
Enterprise Product Manager, Quadient
Andrew Stevens
Senior Director, Enterprise Digital Product Marketing, Quadient
Emma-Louise Allen
Head of BPO & Partnerships, Quadient
Nick Emanuel
Lead Senior Solution Architect, Quadient
Anthony Chan
Solutions Architect, Quadient
Andrew Stevens
Senior Director, Enterprise Digital Product Marketing, Quadient
Alan Newman
Head of Insurance & Utilities, Quadient
Richard Adolph
Senior Director Enterprise Architecture, Quadient
Damian Parker
Head of Banking & Financial Services, Quadient
Nick Emanuel
Lead Senior Solution Architect, Quadient
Kaspar Roos
Founder/CEO, Aspire CSS
Stephanie Auchabie
SVP Sales & Operations, Quadient
Andrew Oldham
Senior Sales Director, Quadient
What Can You Expect?
One Day. One Focus: The Future of Customer Communications Management (CCM).
Expect a dynamic mix of visionary keynotes, real-world customer use cases, practical deep dives and engaging networking opportunities with industry peers.
Whether you're focused on customer experience, operational efficiency or digital transformation, you'll leave with actionable insights and fresh perspectives to help drive your CCM initiatives forward.
Agenda (What will be covered on each day)
Day 1 - Topic1
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Day1- topic 2
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Day1-Topic 3
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Day2-Topic1
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Day2-Topic2
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Day2-Topic3
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Agenda Overview
(look out for detailed agenda and guest speakers)
06/10/2026 09:00 AM to 09:15 AM
Welcome to Innovation Day
Andrew Oldham
Senior Sales Director, Quadient
Andrew Oldham
Senior Sales Director, Quadient
06/10/2026 09:15 AM to 09:45 AM
Quadient's Digital Vision & Strategy
Stephanie Auchabie
SVP Sales & Operations, Quadient
Stephanie Auchabie
SVP Sales & Operations, Quadient
06/10/2026 09:45 AM to 10:15 AM
Global Market Trends, Focusing on CCM Outcomes
Kaspar Roos
Founder/CEO, Aspire CSS
Kaspar Roos
Founder/CEO, Aspire CSS
06/10/2026 10:15 AM to 10:30 AM
Morning Break
06/10/2026 10:30 AM to 11:00 AM
What's New With Inspire?
Nick Emanuel
Lead Senior Solution Architect, Quadient
Nick Emanuel
Lead Senior Solution Architect, Quadient
06/10/2026 11:00 AM to 11:30 AM
PSO Session on Migration
Richard Adolph
Senior Director Enterprise Architecture, Quadient
Richard Adolph
Senior Director Enterprise Architecture, Quadient
06/10/2026 11:30 AM to 12:00 PM
Digital Accessibility: Essential For Some But Beneficial For All
Andrew Stevens
Senior Director, Enterprise Digital Product Marketing, Quadient
Andrew Stevens
Senior Director, Enterprise Digital Product Marketing, Quadient
06/10/2026 12:00 PM to 12:30 PM
AI Features in Inspire
Anthony Chan
Solutions Architect, Quadient
Anthony Chan
Solutions Architect, Quadient
06/10/2026 12:30 PM to 01:30 PM
Lunch
06/10/2026 02:00 PM to 02:30 PM
Partner Demo Session
Emma-Louise Allen
Head of BPO & Partnerships, Quadient
Emma-Louise Allen
Head of BPO & Partnerships, Quadient
06/10/2026 02:30 PM to 03:00 PM
Customer Interview
06/10/2026 03:00 PM to 03:15 PM
Afternoon Break
06/10/2026 03:15 PM to 03:45 PM
Quadient's AI Strategy
Andrew Stevens
Senior Director, Enterprise Digital Product Marketing, Quadient
Andrew Stevens
Senior Director, Enterprise Digital Product Marketing, Quadient
06/10/2026 03:45 PM to 04:15 PM
Inspire Roadmap Update
Andres Vela
Enterprise Product Manager, Quadient
Andres Vela
Enterprise Product Manager, Quadient
06/10/2026 04:15 PM to 04:30 PM
Wrap-up
Andrew Oldham
Senior Sales Director, Quadient
Andrew Oldham
Senior Sales Director, Quadient
06/10/2026 09:00 AM to 09:15 AM
Welcome to Innovation Day
Andrew Oldham
Senior Sales Director, Quadient
Andrew Oldham
Senior Sales Director, Quadient
06/10/2026 09:15 AM to 09:45 AM
Quadient's Digital Vision & Strategy
Stephanie Auchabie
SVP Sales & Operations, Quadient
Stephanie Auchabie
SVP Sales & Operations, Quadient
06/10/2026 09:45 AM to 10:15 AM
Global Market Trends, Focusing on CCM Outcomes
Kaspar Roos
Founder/CEO, Aspire CSS
Kaspar Roos
Founder/CEO, Aspire CSS
06/10/2026 10:15 AM to 10:30 AM
Morning Break
06/10/2026 10:30 AM to 11:00 AM
Customer Panel Discussion
Damian Parker
Head of Banking & Financial Services, Quadient
Damian Parker
Head of Banking & Financial Services, Quadient
06/10/2026 10:30 AM to 11:00 AM
What's New With Inspire?
Nick Emanuel
Lead Senior Solution Architect, Quadient
Nick Emanuel
Lead Senior Solution Architect, Quadient
06/10/2026 11:00 AM to 11:30 AM
PSO Session on Migration
Richard Adolph
Senior Director Enterprise Architecture, Quadient
Richard Adolph
Senior Director Enterprise Architecture, Quadient
06/10/2026 11:00 AM to 11:30 AM
Consumer Duty & CCM (with Swiss Re)
Alan Newman
Head of Insurance & Utilities, Quadient
Alan Newman
Head of Insurance & Utilities, Quadient
06/10/2026 11:30 AM to 12:30 PM
Roundtables
06/10/2026 11:30 AM to 12:00 PM
Digital Accessibility: Essential For Some But Beneficial For All
Andrew Stevens
Senior Director, Enterprise Digital Product Marketing, Quadient
Andrew Stevens
Senior Director, Enterprise Digital Product Marketing, Quadient
06/10/2026 12:00 PM to 12:30 PM
AI Features in Inspire
Anthony Chan
Solutions Architect, Quadient
Anthony Chan
Solutions Architect, Quadient
06/10/2026 12:30 PM to 01:30 PM
Lunch
06/10/2026 01:30 PM to 02:00 PM
Connecting Critical Touchpoints
Nick Emanuel
Lead Senior Solution Architect, Quadient
Nick Emanuel
Lead Senior Solution Architect, Quadient
06/10/2026 02:00 PM to 02:30 PM
Partner Demo Session
Emma-Louise Allen
Head of BPO & Partnerships, Quadient
Emma-Louise Allen
Head of BPO & Partnerships, Quadient
06/10/2026 02:30 PM to 03:00 PM
Customer Interview
06/10/2026 03:00 PM to 03:15 PM
Afternoon Break
06/10/2026 03:15 PM to 03:45 PM
Quadient's AI Strategy
Andrew Stevens
Senior Director, Enterprise Digital Product Marketing, Quadient
Andrew Stevens
Senior Director, Enterprise Digital Product Marketing, Quadient
06/10/2026 03:45 PM to 04:15 PM
Inspire Roadmap Update
Andres Vela
Enterprise Product Manager, Quadient
Andres Vela
Enterprise Product Manager, Quadient
06/10/2026 04:15 PM to 04:30 PM
Wrap-up
Andrew Oldham
Senior Sales Director, Quadient
Andrew Oldham
Senior Sales Director, Quadient
06/10/2026 10:30 AM to 11:00 AM
Customer Panel Discussion
Damian Parker
Head of Banking & Financial Services, Quadient
Damian Parker
Head of Banking & Financial Services, Quadient
06/10/2026 11:00 AM to 11:30 AM
Consumer Duty & CCM (with Swiss Re)
Alan Newman
Head of Insurance & Utilities, Quadient
Alan Newman
Head of Insurance & Utilities, Quadient
06/10/2026 11:30 AM to 12:30 PM
Roundtables
06/10/2026 12:30 PM to 01:30 PM
Lunch
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Innovation Day 2025
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Have Questions?
Frequently Asked Questions
Yes, you’ll need to fill out our registration form to gain access to the event. Please fill in the registration form with some basic information to get started.
The information you provide upon registration will only be used to establish you as a user on the platform and to create your login credentials. It will not be used for any other purposes.
Yes, the vFairs platform is compatible with any computer or mobile device and any browser.
Yes, this event is completely free to attend. We encourage you to login and have a look around at your convenience.
The event will be on demand indefinitely, however we may make updates and changes to the platform periodically. Make sure to keep checking back in to see our newest features in action!
About Event
Welcome to [Event Name]! Join us for an unforgettable experience filled with excitement, inspiration, and connection. Our event brings together [industry/community] leaders, experts, and enthusiasts to share knowledge, engage in meaningful discussions, and foster valuable connections. Explore innovative ideas, discover new opportunities, and be a part of this vibrant gathering. Whether you're a seasoned professional or a curious newcomer, there's something for everyone at [Event Name]. Get ready for a day of learning, networking, and fun. See you there!
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About the Venue
The Westin Dallas Downtown offers a world-class venue in the heart of one of the South’s most vibrant cities.
With over 34,000 square feet of flexible event space including elegant ballrooms, a glass-enclosed pavilion, and a penthouse-level venue with floor-to-ceiling windows it’s the perfect blend of sophistication and big-city energy.
Situated in the iconic One Main Place tower, attendees are steps away from the city’s best the Arts District, Klyde Warren Park, world-class dining, and live entertainment.
All in the city where Texas means business.
About the Venue
Hampton Manor in the Midlands is a beautifully restored 19th‑century manor house set within tranquil countryside near Solihull. Known for its refined blend of historic charm and contemporary design, it has earned a reputation as a luxury retreat, with award‑winning dining, elegant rooms, and a focus on creativity and craftsmanship.
It also continues to establish itself as a sought‑after events destination, proudly hosting Quadients Innovation Day for the second year in a row, bringing together forward‑thinking professionals in an inspiring and distinguished setting.
Guests can enjoy an exclusive 30% discount on room bookings by contacting Hampton Manor directly.
please look out for the upcoming email with full details and instructions on how to reserve your stay.
Travel plan recommendations:
By Train
Hampton‑in‑Arden Station has excellent rail links from London Euston. You can also take a faster service directly to Birmingham International (journey time approx. 1 hour 10–20 minutes).
From either station, Hampton Manor is just a short taxi ride away.
Plan your journey in advance via Avanti West Coast or Trainline.
By Car
Hampton Manor is easily accessible via the M42, M6 and M40 motorways.
From all routes, follow signs for:
A452 → B4102 → Hampton‑in‑Arden → Shadowbrook Lane
On-site FREE parking is available for guests.
By Taxi
A2B Radio Cars (Birmingham and Solihull's largest and most established private hire companies)
📞0121 744 1111
Birmingham Taxis (Birmingham, Solihull, Hampton-In-Arden, and surrounding areas)
📞0121 775 0017
